ILLUMINI Mushroom Coffee – Privacy Policy

Last Updated: November 2025

ILLUMINI Mushroom Coffee LLC (“ILLUMINI,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website, www.illuminimushroomcoffee.com, and our social media shop integrations (Facebook, Instagram, and other Meta technologies).

1. Information We Collect

We collect the following types of information when you visit our website, place an order, interact with our shop, or join our marketing list:

Information You Provide

• Name
• Email address
• Phone number (if provided)
• Shipping and billing address
• Order details
• Account login information (if you create an account)
• Messages submitted through our contact form

Payment Information

Payments are securely processed by our payment providers (GoDaddy Payments, PayPal, or other third-party processors).
We do not store or have access to your full credit card details.

Automatically Collected Information

Through cookies and tracking tools (e.g., GoDaddy system cookies, Google Analytics 4, Meta Pixel), we may collect:

• IP address
• Device type
• Browser type
• Pages viewed
• Time spent on the site
• Purchase behavior
• Referring links

Social Media Data

When you interact with our Facebook or Instagram Shop, Meta may share certain information with us, such as:

• Product interactions
• Messages
• Order information
  This sharing is governed by Meta’s own privacy policies.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate about your purchases or account
• Provide customer support
• Send marketing emails (sales, product updates, promotions)
• Improve website performance and user experience
• Personalize ads on Facebook, Instagram, and other platforms
• Detect and prevent fraud
• Comply with legal requirements

We do not sell your personal information.

3. Email & Marketing Communications

By submitting your email during checkout or subscribing through our website, you agree to receive:

• Order confirmations and shipping updates
• Promotional emails from ILLUMINI Mushroom Coffee

You may unsubscribe at any time via the “Unsubscribe” link in any email.

SMS text marketing is not currently active, but we may offer it in the future. If we do, you will have the option to opt-in separately.

4. Cookies & Tracking Technologies

We use cookies and analytics tools to:

• Operate core website functions
• Keep your account logged in
• Understand how visitors use the site
• Measure marketing performance
• Personalize ads through Meta and Google

You can manage cookies through your browser settings or through your device privacy controls.

5. Creating an Account

Customers may choose to create an account.
If you do:

• You can view order history
• Save shipping information
• Manage communication preferences

You can delete your account at any time by contacting us directly.

6. Sharing of Information

We share your information only with trusted third-party service providers that help us run our business, including:

• GoDaddy Websites + Marketing (website hosting & checkout)
• GoDaddy Payments / PayPal (payment processing)
• Google Analytics (website analytics)
• Meta (Facebook & Instagram Shops, ads, and tracking pixel)
• Shipping carriers (USPS, UPS, FedEx)

These partners are permitted to use your information only as necessary to provide their services.

7. Data Retention

We retain your information for as long as necessary to:

• Fulfill orders
• Maintain customer accounts
• Meet legal, tax, and audit requirements

You may request deletion of your information at any time.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Update or correct your information
• Request deletion
• Opt out of marketing
• Limit cookie tracking

To make a data request, contact us at info@illuminimushroomcoffee.com.

9. Security

We take reasonable technical and administrative measures to protect your information.
However, no online system is 100% secure, so we encourage customers to protect their passwords and account access.

10. Children’s Privacy

Our website is not intended for individuals under 13 years old.
We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy as our business grows or laws change.
The “Last Updated” date at the top reflects the most recent version.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, contact us at:

ILLUMINI Mushroom Coffee LLC
info@illuminimushroomcoffee.com
Salt Lake City, Utah